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Sat 30 May: Issues with the security certificate for MyHallWizard have still not been resolved, and some customers may have difficulty connecting with the application. We are sorry for any ongoing problems. If this affects you, please let us know. We are continuing to work with our firewall provider to resolve the issue.

How to Clear the Cache on Your Browser

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Clearing your browser's cache can help with troubleshooting, improve the performance of your browser, and ensure that you see the most up-to-date information from websites. Below are the steps to clear the cache for all major browsers.

Google Chrome

To clear the cache on Google Chrome, follow these steps:

  1. Open Chrome and click on the three dots menu at the top right corner.
  2. Select More tools and then Clear browsing data.
  3. In the pop-up window, choose a time range. To delete everything, select All time.
  4. Check the boxes next to Cookies and other site data and Cached images and files.
  5. Click Clear data.

Mozilla Firefox

To clear the cache on Mozilla Firefox, follow these steps:

  1. Click the menu button and select Settings.
  2. Select the Privacy & Security panel.
  3. In the Cookies and Site Data section, click Clear Data.
  4. Check the box next to Cached Web Content.
  5. Click Clear.

Microsoft Edge

To clear the cache on Microsoft Edge, follow these steps:

  1. Click on the three dots menu at the top right corner and select Settings.
  2. Under Privacy, search, and services, find Clear browsing data and select Choose what to clear.
  3. Select a time range. To clear everything, select All time.
  4. Select Cached images and files and then click Clear now.

Safari

To clear the cache on Safari, follow these steps:

  1. Click on Safari in the top menu and select Settings.
  2. Go to the Privacy tab and then click Manage Website Data.
  3. Select myhallwizard.com in the list of websites, then click Remove or Remove All.