Price Lists

When you first set up your venue in MyHallWizard, a price list called Standard Rates is set up for you. This records the normal prices you charge for your rooms.

However, you may wish to use different prices for some of your customers or bookings. For example, if you have negotiated specific prices with a customer, or you want to offer a discount to some customers. You can also use price lists if you charge different prices on certain days of the week or at different times of day.

Setting Up a New Price List

Venue Account Owners and Venue Administrators can set up new Price Lists.

1. Click the Settings icon (gear/cog) in the navigation bar, then click Price Lists. This will show your existing price lists.

2. Click New Price List.

3. Give your new price list a name and enter prices for each room and each extra.

Tips:

• If a price list applies to a single customer only, name it the same as the customer (e.g. "Art Group"). If it could apply to many customers, give it a more generic name (e.g. "10% Discount" or "Local Residents' Rates").

• Room prices can be specified per hour or per session. If you choose per session, the room is charged a fixed amount regardless of how long the booking is.

• Extras have a fixed price per booking.

Assigning a Price List to a Customer

Once you have set up a new price list, you can select it in the Edit Customer or New Customer screen.

By default, bookings created for the customer will be priced using their assigned price list. You can change the price list used for an individual booking in the Edit Booking or New Booking screen.

Note: If you want to charge a different rate for a specific booking only, you may find it easier to enter the agreed amount directly on the booking itself rather than creating a new price list.

Changing Your Prices

After a while, you may wish to change your prices, for example to take account of inflation. See Changing Your Prices to learn how to do this.

Deleting a Price List

To delete a price list:

1. Click the Settings icon, then click Price Lists.

2. Click on the price list you want to delete.

3. Click Delete.

What happens when you delete a price list:

• Any customers using the deleted price list as their default will be moved to Standard Rates. You may wish to update customer records before deleting.

• Existing bookings using the deleted price list are not affected — the recorded price stays the same. However, any recalculation of prices when editing a booking will automatically use the customer's default price list. You can retain the old prices using the Previous price option or enter a specific price in the Agreed price field.

If you need help finding which customers or bookings use a specific price list, please contact HallWizard Support.