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Security Settings

In this article

MyHallWizard provides security features to help protect your account, including two-factor authentication and browser session management.

Accessing Security Settings

  1. Click the Settings icon (gear/cog) in the navigation bar

  2. Click Security

Changing Your Password

Enter your current password, then your new password and confirm it. Click Save to update.

Two-Factor Authentication

Two-factor authentication (2FA) adds an extra layer of security to your account. When it's turned on, logging in takes two things instead of one: your password, and a short numeric code that only you can get hold of. That way, even if someone learns your password, they still can't get into your account.

MyHallWizard gives you two ways to receive that code:

  • An authenticator app on your phone (such as Google Authenticator) — the most secure option.

  • Email — a code is sent to your email address each time you log in. This is the easiest option if you'd rather not install an app.

You only use one method at a time, and you can switch between them whenever you like.

Please see Two-Factor Authentication for details of how to set up and use 2FA.

Browser Sessions

The Browser Sessions section shows you where your account is currently logged in (device type, browser, IP address, and last active time).

If you notice a session you don't recognise, or if you want to log out of all other devices, click Log Out Other Browser Sessions.

Deleting Your Account

If you want to permanently delete your user account, you can do so from the bottom of the Security page. This is separate from deleting a venue — deleting your user account removes your personal login and access to all venues.

Warning: This action cannot be undone. If you are the only owner of a venue, you should transfer ownership or delete the venue first.