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MyHallWizard will be unavailable Saturday 28 March from 9am UK time for up to 3 hours while we perform essential maintenance.

Security Settings

MyHallWizard provides security features to help protect your account, including two-factor authentication and browser session management.

Accessing Security Settings

  1. Click the Settings icon (gear/cog) in the navigation bar

  2. Click Security

Changing Your Password

Enter your current password, then your new password and confirm it. Click Save to update.

Two-Factor Authentication

Two-factor authentication (2FA) adds an extra layer of security to your account. When enabled, you'll need to enter a code from an authenticator app (such as Google Authenticator or Authy) each time you log in, in addition to your password.

To enable 2FA:

  1. Click Enable in the Two Factor Authentication section

  2. Scan the QR code with your authenticator app

  3. Enter the code shown in your app to confirm

  4. Save the recovery codes in a safe place — you'll need these if you lose access to your authenticator app

To disable 2FA, click Disable and confirm.

Browser Sessions

The Browser Sessions section shows you where your account is currently logged in (device type, browser, IP address, and last active time).

If you notice a session you don't recognise, or if you want to log out of all other devices, click Log Out Other Browser Sessions.

Deleting Your Account

If you want to permanently delete your user account, you can do so from the bottom of the Security page. This is separate from deleting a venue — deleting your user account removes your personal login and access to all venues.

Warning: This action cannot be undone. If you are the only owner of a venue, you should transfer ownership or delete the venue first.