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MyHallWizard

Sign up now for a 6 week free trial.  No credit card required.

Getting Started

  • Importing Customer Data
  • Importing Bookings
  • Set up Invoices and Payments
  • Sign Up for MyHallWizard
  • Create a new venue
  • What happens at the end of my free trial?
  • Notifications

Customers and Bookings

  • Price Lists
  • Importing Customer Data
  • Importing Bookings
  • Can I send an invoice to a group treasurer instead of the main contact for my Customer?
  • Public calendars
  • Why can’t I send my email?
  • Deleting Customers
  • Calendar Settings
  • Enabling Booking Enquiries
  • Managing Booking Enquiries
  • Provisional Bookings
  • GDPR
  • Printing Reports
  • Buffer periods
  • Managing Repeat Bookings
  • Charging a Monthly Fee
  • Changing Your Prices
  • Printing your calendar

Invoices and Payments

  • Mark an invoice as paid
  • Can I send an invoice to a group treasurer instead of the main contact for my Customer?
  • Personalising your invoices for your customer
  • Set up Invoices and Payments
  • I accidentally invoiced a cancelled booking
  • Handling Overpayments
  • Credit Notes and Refunds
  • Deposits / Bonds
  • Invoicing
  • Printing Reports
  • Sales Taxes (VAT / GST)
  • Card Payments using Stripe
  • Charging a Monthly Fee

Configuration

  • Price Lists
  • Personalising your invoices for your customer
  • Set up Invoices and Payments
  • Create a new venue
  • Change the date format
  • Public calendars
  • How to delete a venue
  • Email Templates
  • Calendar Settings
  • Enabling Booking Enquiries
  • Notification Settings
  • Changing Your Prices

Managing your Account

  • Inviting users to your account
  • How to delete a venue
  • Managing your subscription
  • What happens at the end of my free trial?

Integrations

  • Export Invoices to Xero
  • RemoteLock
  • iCal feeds
  • Using iCal Feeds for Inspire Calendar Thermostats
  • Card Payments using Stripe
  • Export Invoices to QuickBooks
  • HeatingSave

API

  • public-bookings

Miscellaneous

  • How to Clear the Cache on Your Browser
  • Troubleshooting Email Delivery Issues from MyHallWizard
View Categories
  • Home
  • Knowledge Base
  • Customers and Bookings
  • Deleting Customers

Deleting Customers

< 1 min read

To delete a Customer from MyHallWizard, go to the Customers item in the navigation bar and select the customer from the from the list.

Now choose the Delete button.

You will be asked to confirm before the deletion happens

What happens to their Bookings, Invoices and Payments? #

When you delete a customer, all their bookings are deleted from the calendar. However, their invoices and payments remain in the system.

Once you have deleted the customer, you will not be able to raise invoices for that customer or enter payments. You should therefore check that all bookings have been invoiced and all invoices have been paid before deleting them.

As the customer’s bookings are deleted from the system, any reports such as the Room Usage Report or Customer Usage Report would no longer include these bookings in their statistics.

Related #

Still stuck? How can we help?

How can we help?

Updated on 1 November 2021
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© 2025 HallWizard Limited

HallWizard Limited. Registered in England and Wales, no. 12763234. Registered office: Office 9, Dalton House, 60 Windsor Avenue, London SW19 2RR

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