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MyHallWizard

Sign up now for a 6 week free trial.  No credit card required.

Getting Started

  • Importing Customer Data
  • Importing Bookings
  • Set up Invoices and Payments
  • Sign Up for MyHallWizard
  • Create a new venue
  • What happens at the end of my free trial?

Customers and Bookings

  • Price Lists
  • How can I make repeat bookings every other week?
  • How can I make repeat bookings every other month?
  • How to book an event on the 2nd Thursday every month
  • Make a repeat booking for a customer on the 2nd and 4th Thursday of the month
  • Importing Customer Data
  • Importing Bookings
  • Can I send an invoice to a group treasurer instead of the main contact for my Customer?
  • Public calendars
  • Why can’t I send my email?
  • Deleting Customers
  • Calendar Settings
  • Enabling Booking Requests
  • Managing Booking Requests
  • Provisional Bookings
  • GDPR
  • Printing Reports

Invoices and Payments

  • Mark an invoice as paid
  • Can I send an invoice to a group treasurer instead of the main contact for my Customer?
  • Personalising your invoices for your customer
  • Set up Invoices and Payments
  • I accidentally invoiced a cancelled booking
  • Handling Overpayments
  • Credit Notes and Refunds
  • Deposits / Bonds
  • Invoicing
  • Printing Reports
  • Sales Taxes (VAT / GST)
  • Card Payments using Stripe

Configuration

  • Price Lists
  • Personalising your invoices for your customer
  • Set up Invoices and Payments
  • Create a new venue
  • Change the date format
  • Public calendars
  • How to delete a venue
  • Email Templates
  • Calendar Settings
  • Enabling Booking Requests

Managing your Account

  • Inviting users to your account
  • How to delete a venue
  • Managing your subscription
  • What happens at the end of my free trial?

Integrations

  • Export Invoices to Xero
  • RemoteLock
  • iCal feeds
  • Inspire Home Automation
  • Card Payments using Stripe

API

  • public-bookings
  • Home
  • Knowledge Base
  • Invoices and Payments
  • I accidentally invoiced a cancelled booking

I accidentally invoiced a cancelled booking

This can happen if the booking was cancelled after the invoice had already been sent. It could also happen where a group did not meet one week of a repeated booking, but you forgot to remove the booking before sending the invoice.

Resolving this issue, is very easy:

  1. Create a new invoice for the customer – Go to Invoices in the navigation bar, then click New Invoice. Select the customer, and complete the other fields to create the invoice.
  2. Add a line to reverse the incorrect booking – On the invoice click Add Invoice Line.

3, Enter the credit into the Add Invoice Line dialog with your own description. Enter the amount as a negative number.

Related #

Still stuck? How can we help?

How can we help?

Updated on 18 August 2021
Set up Invoices and PaymentsHandling Overpayments
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© 2023 HallWizard Limited

HallWizard Limited. Registered in England and Wales, no. 12763234. Registered office: 2nd Floor, 2 Woodberry Grove, London N12 0DR

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